Terms & Conditions

Last updated: September 2026

These Terms & Conditions (“Terms”) govern your use of pinulafoods.com and purchases from Pinula Foods Inc. under the PINULIA brand. By using this website or placing an order, you agree to these Terms.

About PINULIA

PINULIA is a Mexican seasoning brand from Pinula Foods Inc. Our current foodservice focus includes restaurant-size Carne Asada and Chicken seasoning products, including 25 lb cases offered through our website.

Eligibility and Acceptable Use

You may use this website only for lawful purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website in a manner that violates applicable law.

Product Information

We make reasonable efforts to display accurate product descriptions, images, ingredients, sizes, pricing, and availability. Packaging, labeling, ingredients, product appearance, or other details may change from time to time. Product information shown on the applicable label or packaging should be reviewed before use.

If you have food-allergy, dietary, or ingredient questions, contact us before ordering or using a product.

Orders and Acceptance

Submitting an order does not guarantee acceptance. We may refuse, cancel, limit, or hold an order for reasons including product availability, suspected fraud, pricing or listing errors, payment issues, or other legitimate business reasons. If we cancel an order after payment has been captured, we will issue the appropriate refund.

Pricing and Payment

Prices are shown in U.S. dollars unless otherwise stated. Applicable taxes, shipping charges, discounts, and other order amounts will be displayed where applicable before checkout. Promotional offers may be changed or withdrawn at any time unless otherwise stated.

Shipping

Shipping terms, costs, eligibility, and delivery estimates are shown on relevant product pages, at checkout, or in our Shipping Policy when available. Free-shipping offers apply only where expressly stated and may be subject to geographic or order limitations.

Returns and Refunds

Returns, refunds, damaged shipments, and order issues are governed by our posted Returns & Refunds Policy when available. Because PINULIA sells food products, return eligibility may be limited for opened, used, or compromised products.

Sample Requests

Free sample requests are subject to availability and eligibility. Submitting a sample request does not guarantee approval or shipment. We may contact you to verify restaurant or business information before fulfilling a sample request.

Intellectual Property

The PINULIA name, logos, product names, website content, graphics, photographs, packaging, and other brand materials are owned by or licensed to Pinula Foods Inc. and are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or use these materials for commercial purposes without permission.

Third-Party Services

Our website may use or link to third-party services, including ecommerce, payment, analytics, advertising, shipping, and social-media platforms. Those third parties may have their own terms and policies, and we are not responsible for their independent practices.

Disclaimer

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted operation, error-free content, or that the website will always be available.

Limitation of Liability

To the fullest extent permitted by applicable law, Pinula Foods Inc. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Nothing in these Terms limits rights that cannot legally be limited or excluded.

Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page with the applicable update date.

Contact

Questions about these Terms may be sent to pinulafoods@gmail.com or through our Contact page.